Notice Board
Why do reception staff ask personal questions?
GP reception staff are vital members of the practice team and treat all information as confidential. They ask questions to ensure that patients are directed to the best support within and outside the practice.
They are trained to ensure patients are seen by the most appropriate member of the practice team and ensure GPs can prioritise the patients with the greatest clinical need.
Please be patient. Please be kind.
All our health services are under enormous pressure and our staff are working extremely hard. We are open and here if needed. Please work with us to help us ensure you get the right care, in the right place and at the right time by the appropriate health professionals for your needs.
Please treat those who are trying to help you with respect and kindness.